It’s been 8 years!I think I’ve been more than accommodating. I’ve also kept notes, recording dates, times, names, and the info discussed. ADT you’re the theif that I need protection from. ADT is the worst purchasing experience I’ve ever had. Icontacted the company after an intruder vandalized my mother’s home. She had passedaway and the home was vacant, newly listed on the market. The intrudersreturned the following evening and attempted to make entry again. So when Icalled ADT on a Thursday I expressed that in order to sign the contract I wouldneed assurance that installation could be done within a few days. The originalCustomer Care Manager promised me it would be done the next day. It wasn’t untilafter three hours on the phone all day Friday that another Manager scheduledinstallation for Sat. In the late evening before the apt.